What happens after I pay?
PayPal sends a verified server-side event. RevenueLuma matches it to your customer record, creates onboarding, activates secure access and sends the next-step email and customer manual.
FAQ
RevenueLuma questions, answered.
Plain answers about plans, payment, onboarding, AI controls, support and cancellation.
When does AI act?
AI may analyse approved data and prepare recommendations. External publishing, payment decisions and other high-impact actions remain subject to configured controls and human approval.
How is billing handled?
Revenue Recovery is €499/month and Growth is €999/month. Setup is €0, there is no performance fee, and VAT is added where legally applicable. PayPal Business processes subscriptions.
How do I cancel?
Submit a cancellation request through RevenueLuma support. We match it to the PayPal subscription, confirm the provider state, update access and apply the documented retention/deletion process.
Are fees refundable?
Paid subscription fees are non-refundable once the applicable service period has started, except where a refund is required by applicable law or expressly agreed otherwise in writing.
How do I get help?
Use the RevenueLuma contact form and include your company, business email and subscription reference when available. Urgent service failures are routed to operator attention.